Current Area of Focus

Front-End Development

Jul 2021 - Present · 2 yrs

Currently pursuing a career as a front-end developer. During this time I have been focusing on the following areas:

Building my portfolio, developing projects, taking additional computer science, UX/UI design, JavaScript, React, Next.JS, and Tailwind courses.

Kaniksu Community Health

Outreach, Enrollment and Marketing Specialist

Sep 2020 - Jul 2021 · 11 mos

Generated 100% cost savings by developing project management and outreach apps to increase productivity and communication, leading to annual savings of $3,588.00.

Design and develop KCH Patient Newsletter in 3 months, after managing future newsletters. Led outreach, fundraising, purchasing, setup, and marketing for KCH Diaper bank, achieving project completion in 2 months.

Design and distribute collateral for KCH projects, clinic information, and marketing.

Increase patient engagement and enrollment by conducting innovative marketing strategies and managing outreach initiatives.

Provide education and assistance for insurance enrollment, clinic and local resources, while coordinating outreach activities for eligible health center patients and service area residents.

Develop training documentation while training outreach, marketing, and HR staff.

Em's Shore

Small Business Owner

Mar 2015 - Oct 2020 · 5 yrs 8 mos

Design and develop business website utilizing WordPress, CSS, HTML, and JavaScript.

Manage SEO, marketing, revenue and orders with QuickBooks, Square, Yoast and other tools.

Perform website maintenance, customer service and create handcrafted jewelry.

Adventist Health

HIM Technician

Feb 2019 - Oct 2019 · 9 mos

Sole ROI clerk for the hospital and 13 ancillary clinics; processing all patients, continuation of care, transfer of care, subpoena and legal, workers comp, billing, insurance, audits, radiology image discs and push requests within 3 days.

Analyze charts to ensure accuracy and completion rates of 100%, following the guidelines established by The Joint Commission (TJC) and other policies/regulations.

Solve difficult situations for patients, other departments, providers, hospital and clinic staff.

Develop and implement HIM processes, training documents, and train staff in one month.

Sr. Customer Care Associate

Jul 2018 - Feb 2019 · 8 mos

Process patient referrals, intake, and transfers, while communicating with healthcare stakeholders, schedule patients for future visits, prepare referral packets, update patient data in EMR, and process orders for doctor signature and billing.

Obtain insurance authorization for admission, skilled nursing and additional specialty visits.

HIM Technician Intern

Jul 2018 - Sep 2018 · 3 mos

Process patient ROI requests and assisted with EHR data entry.

Analyze charts to ensure accuracy and completion rates of 100%.

Create a health record matrix.